Answers to common questions

Common signs include trouble with bathing or dressing, missed meals or medications, falls or near-falls, a recent hospital stay, or feeling lonely and isolated. If you are worried, talking with us is a good first step. We can help you understand what kind of support may help.

Call us or send a message through our contact page. We will talk about your loved one’s needs, arrange a visit to the home and create a care plan with you.

We meet with you and your loved one at home to learn about health needs, daily routines, safety concerns and personal preferences. We use what we learn to build a care plan that fits.

Yes, as long as your parent lives in or near the Dallas, Rockwall, Kaufman or Ellis County areas we serve. See all 49 cities. Many families coordinate care from a distance, and we keep them informed along the way.

We offer personal care and companionship, skilled nursing and home health, services through Texas Medicaid waiver programs, and pediatric care. You can read more on our services page.

Personal care helps with everyday activities such as bathing, dressing, meals, light housekeeping and companionship. Skilled nursing is medical care provided by a nurse under a physician’s orders, such as wound care, medication management or monitoring after a hospital stay.

Yes. We provide pediatric care at home for children with medical or developmental needs. Call us to talk about your child’s needs.

Yes. Needs change, and your care plan should too. We review plans regularly and adjust them when your loved one’s health or situation changes.

We accept private pay, Medicaid, long-term care insurance and VA benefits. Read more on our paying for care page.

Yes. We work with Texas Medicaid, including waiver programs that help people receive long-term care at home. Eligibility and coverage depend on the plan and program, so please call us and we will help you check.

Many long-term care insurance policies include home care, but every policy is different. We can help you understand what information your insurer may need.

Some veterans and their surviving spouses may qualify for VA benefits that help pay for care at home. Contact us and your local VA office to find out what may be available.

We match each client with caregivers or nurses suited to their needs. We introduce your care team and keep the family informed about the schedule.

We communicate openly with families about the care plan, visits and any changes we notice. You can always call us with questions or concerns.

Please tell us. Your comfort and trust matter, and we will work with you to find a better fit.

Call us at (469) 891-6713, or email info [at] laulaintruecare [dot] com. In a medical emergency, always call 911 first.